The average business will spend 3% of their income on IT. This takes up a large chunk of your business budget, making it vital that everything goes smoothly. This is where hiring a managed service provider comes into play.
Managed service providers are rapidly becoming an integral part of growing businesses. Here we will discuss why they are so important and what you should know about hiring one for your business.
What is a Managed Service Providers?
To quote famed poet Biggie Smalls “Mo Money, Mo Problems”.
Your business is growing, which typically means more locations and more employees. This also means more management is needed, particularly in the IT arena, which requires more time.
So how do you stay on top of the various moving parts within your business without using all of your time or employee budgets? You go with a managed service provider. A managed service provider of MSP is a company that will remotely manage your business to make it more streamlined and proactive.
Who Needs a Managed Service Provider?
Ultimately any type of business can take advantage of the many benefits associated with managed service providers. However, those who will get the most out of the service are businesses with a large staff volume or businesses undergoing transitions.
For example, if your business is adding on several new locations at the same time or is undergoing a merger and will need a new IT structure, a managed service provider can make transitioning your IT structure a whole lot easier.
What are the Benefits of Using a Managed Service Provider?
There are a number of benefits that come from using a managed service provider, but one of the primary benefits is the fact that this is their sole purpose!
Hiring individual IT managers will require time spent on interviews, hiring, and training. Which require precious time that most people can’t afford to spend.
By hiring a managed service provider you can enjoy all of the benefits of clean and professional management, without all the hassle. You can view more MSP solutions here to find the service that meets your needs.
Reduce Your Risks
Whether you’ve been running your business for some time or are new to the game, you’ll quickly find that risks are a daily occurrence. Fortunately, hiring a managed service provider can dramatically reduce these risks.
That’s because it’s their job to manage the risks for you. Managed service providers hold specific IT industry knowledge which helps you reduce the chance legal and financial issues occurring.
Find Proactive Solutions
When it comes to business, time is money. Which is why having a proactive system in place is crucial. Through a managed service provider you can ensure that time isn’t wasted on IT glitches, communication problems, or inefficient office structures.
One of the primary goals of a managed service provider is to organize and streamline your practices so more can be achieved in a shorter period of time.
Gain Control Over Your Spending
Do you know how much your business spends IT each month? Do you fully trust an individual employee to figure it out for you? Errors in spending and budgeting can lead a business straight to bankruptcy, which is why it’s important to have a team dedicated to this area.
A managed service provider makes spending both controlled and predictable knowing that your IT costs will remain relatively the same month after month.
Technology is rapidly changing how we do business, in both a positive and negative way. The more business occurs online, the greater the threat of identity theft and hacking.
Compliance and security issues are a major concern among businesses, especially those handling credit card numbers, personal data, or other information. Your customers trust you to keep their information secure, and it’s your job to deliver on that promise.
Management service providers hold extensive knowledge on setting solid firewalls in place along with white hat hacking capabilities to ensure there are no holes in your existing security system.
Enhance Your Overall IT
Finding quality IT professionals can be a difficult and expensive process. In many cases, it involves working with freelancers that may not be able to solve your problem within the time frame or budget needed.
By working with a management service provider you can rest easy knowing the talented IT professionals are available on a regular basis, no matter what comes up.
For many businesses, an IT glitch can put a solid pause on new product launches or everyday functions. Having a management service provider can help you smoothly work through these problems, saving you time and money.
Management service providers can also enhance the speed of many of your processing systems, allowing work to get done faster and more efficiently.
The Do’s and Don’ts of Using a Managed Service provider
While using a managed service provider can bring benefits to ultimately any type of business, there are some important do’s and don’ts to be aware of when choosing to go with an MSP.
- Ask any questions you need to ask. While a managed service provider is an exterior agency, you should consider them a part of the team. This means being able to comfortable as questions when you have them and staying within the loop of your companies IT infrastructure.
- Keep your expectations reasonable. Be sure there is clear communication from the get-go to ensure both you and your management service provider are on the same page about tasks and responsibilities. If there are areas of your IT you would like to be covered in-house, let them know
- Wait to discuss a problem. As in any working relationship, issues can arise, and when they do there should be enough communication to easily work through them. The sooner you address an issue, the sooner it can be resolved.
- Forget about your staff. It’s wonderful to have a management service provider to handle the heavy lifting, but f you have your own IT staff in place, set up an infrastructure that benefits everyone.
Making the Right Moves for Your Business
Hiring a managed service provider is just one of the many ways to streamline your business and enhance productivity.
By learning about the various options, tools, and methods available to you, you can greatly enhance the amount and quality of work produced by your business. We suggest checking out our list of powerful business tools as a valuable next step.