Do You Know Your Rights? How to Fightback as a Consumer If Something Goes Wrong
As a consumer of the modern-day, you may feel like you’re bombarded with choice when it comes to basically any service or product, and you may have an endless world to explore and things to try and favorites to enjoy. However, while the consumer world has never felt more wonderful, so many consumers forget their basic rights and are screwed over by companies again and again.
To help refresh your memory and to ensure you know what kind of treatment you’re entitled too as a consumer, here are the consumer rights you’re covered by and can fight back with in the event your consumer experience goes wrong.
The Right to Choose
Governed by the laws of monopoly, you should never feel as though you’re forced to stay or have access to only one provider or a service or product. If this is the case and you only have access to one provider, let’s say an electricity provider, you can be forced into paying whatever they want, and by law, this simply isn’t fair.
The Right to Safety
Whether you’re regarding the ingredients and substances used in your products or services, or you’re walking around a brick and mortar store, as a consumer you are fully entitled by basic human rights, as well as government law, that you should be safe while doing so. If you’re not in any way, you should always seek professional legal assistance and get up to date using websites like lawalways.
The Right to be Informed
Hand in hand with everything we’ve spoken about above, it’s essential that you’re informed with the factually correct information for your protection and safety. Whether you’re talking about food ingredients to protect your dietary choices or health conditions, or you’re looking into what a company is selling you, you have a right to know the truth and any deviation of this is against the law.
The Right to Have Problems Corrected
If you are sold something, and it turns out to be defective, or you experience basically any problem with your consumer experience, you are fully within your rights to have the problem resolved. Whether this means fixing or replacing a faulty product, the product you’re sold needs to be in full working condition, or else you’re being ripped off.
The Right to Good Service
Everybody deserves to be treated like a decent human being and shouldn’t be shouted down to and should be spoken and treated with respect. If you’re not, this is against the law, and you have no right to be treated like that. It is your consumer rights that you should be able to be served with prejudice or discrimination.
Summary
And there we have it, your consumer rights in a nutshell. Remember these basic points and if you ever find yourself in a situation where you feel like you’re being screwed over or aren’t being treated fairly, make sure you’re seeking professional legal assistance to fight your case.
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